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These Terms govern your use of the services provided by Re-skill, Inc., a Delaware corporation ("Re-skill", "we", "us"). By using the Services you agree to them. If you are acting for an organisation, you confirm you have authority to bind it.
Where your organisation has signed a separate agreement or order form with us, that document governs and these Terms fill any gaps.
1. Plans and access
We offer Starter, Team and Enterprise plans. Plan features, limits and prices are as published at re-skill.io/pricing, or as set out in your order form. Where an order form and the published pricing differ, the order form governs.
We may change published pricing and plan limits. Changes take effect for you at your next renewal, not mid-term, and we will give at least 30 days' notice of an increase affecting an existing subscription.
Plans renew automatically unless cancelled under Section 6.
2. Your account
You are responsible for the accuracy of your registration details, for keeping credentials secure, and for activity under your account. Tell us promptly at info@re-skill.io if you believe an account has been compromised.
We may suspend access where there is a material breach of these Terms, a security risk, or a legal requirement. Except where the risk is immediate, we will give notice and a chance to fix the problem first.
3. Acceptable use
You may not use the Services to generate or distribute unlawful material, infringe someone else's rights, upload content you have no right to upload, attempt to breach or probe our security, or reverse engineer the platform.
You are responsible for having the rights to any material you upload as source content.
4. Payment
Fees are payable in advance in the currency stated on your invoice. Usage beyond your plan's limits is charged at published rates.
Late payments accrue interest at 1.5% per month, or the maximum the law allows if lower.
Fees exclude taxes, which are your responsibility where applicable.
Starter includes a 30-day money-back guarantee. Team and Enterprise refunds follow your agreement.
5. Your content and our platform
You own what you upload and what the platform generates from it. Courses, videos, quizzes and materials produced from your source documents are yours.
You grant us a limited licence to host, process and display that content solely to operate the Services for you. That licence ends when your content is deleted.
We own the platform: the software, models, infrastructure and any improvements to them. Nothing here transfers our intellectual property to you.
AI-generated output requires review. The platform generates training material from source documents you supply. It can produce errors. You are responsible for reviewing and approving material before it reaches learners, and the platform is built to make that review a required step.
6. Term and termination
Subscriptions renew automatically for successive periods unless cancelled before the renewal date.
Starter may be cancelled at any time, effective at the end of the current period. Data can be retrieved for 30 days after termination.
Team and Enterprise follow the cancellation terms in your agreement.
Either party may terminate for material breach that is not fixed within 30 days of written notice.
After the retrieval window we delete customer data in line with our Privacy policy.
7. Support
Support levels are as published at re-skill.io/pricing or as set out in your order form. Enterprise agreements may include a service level agreement, which then governs availability and response times.
8. Data protection
Personal data is handled under our Privacy policy. Where we process personal data on your behalf, our Data Processing Agreement applies and you are the controller. Our subprocessors are described at re-skill.io/legal/subprocessors.
9. Confidentiality
Each party will protect the other's confidential information with at least reasonable care and use it only to perform under these Terms. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.
10. Warranties and liability
The Services are provided "as is". To the extent the law allows, we disclaim implied warranties including merchantability, fitness for a particular purpose and non-infringement.
Neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or lost data. Each party's total liability is capped at the fees paid or payable in the 12 months before the claim.
These limits do not apply to death or personal injury caused by negligence, fraud, your obligation to pay fees due, or anything else that cannot be limited by law.
11. Governing law
These Terms are governed by the laws of the State of Delaware, United States, excluding its conflict of laws rules. The parties submit to the exclusive jurisdiction of the courts of Delaware, unless your agreement specifies otherwise.
12. Changes
We may update these Terms. Material changes will be communicated by email or in the platform at least 30 days before they take effect. Continuing to use the Services after that means you accept them. If you do not, you may cancel before they take effect.
13. General
If any provision is unenforceable, the rest stands. Failure to enforce a term is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or an acquirer. These Terms and any order form are the entire agreement between us on this subject.
14. Contact
info@re-skill.io, or through our contact page.